Leaders in large scale custom manufacture and supply of high quality retail and commercial joinery, shop fixtures, and fittings. We excel in both local and offshore manufacturing, providing expert advice, exceptional quality management, and consistently exceeding customer expectations.
Complete Shopfitters is a highly regarded manufacturer and provider of quality custom and ‘make to order’ shop fixtures, fittings and retail displays including metal systems and commercial joinery.
We enhance the appeal, efficiency, reliability and versatility of retail environments, with cost effective, customised solutions.
Customised
Competitive
Responsive
Flexible
About Us
Since our inception in 1988, Complete Shopfitters has built a strong reputation as a locally owned and operated joinery manufacturer and supplier of high-quality shopfitting equipment and value-added services to the Australian market. For over 30 years, we have specialised in both timber cabinetry and metal products.
Our comprehensive services include customised product design, innovation and development, value engineering, material selection, local and offshore manufacturing, warehousing, packaging, logistics, project management, and installation.
We have maintained long-term relationships with some of our customers for over 30 years. As a fully capitalised and debt-free company, we can respond swiftly to customer demands and handle any volume requirements.
We are a local manufacturer with offshore capabilities and not merely a warehouse or sourcing company.
Customised
Competitive
Responsive
Flexible
We work closely with customers, as part of their team, to understand their needs and deliver a complete service. We bring an innovative and problem solving attitude to each project, ensuring our service is always responsive to our customers’ operational requirements.
Providing a complete solution for retail and commercial projects, from design, procurement, manufacture and install
Our Services
“Why Complete Shopfitters”
Our philosophy of maintaining high standards in customer service, effective communication, and quality products has enabled us to build, sustain, and enhance long-term relationships. Our dedicated team is entirely client-focused, ensuring that project delivery expectations are not only met but exceeded whenever possible.
Through experience, we know that our customers benefit most when we are involved in the early stages of a new project, concept, or business initiative as part of an integrated team. This approach provides a manufacturer’s perspective on new product design, prototyping, and ensuring goods are fit-for-purpose.
Our focus is on providing service and adding value to our customers’ businesses. We are a custom ‘make-to-order’ manufacturer and supplier of retail displays, including commercial joinery and metal shop fixtures and fittings. As a recognised leader in our field, we offer a high level of customisation for what some consider commodity-type items.
Complete Shopfitters has successfully collaborated with some of Australia’s most well-known and recognised brands, often becoming an integral part of their support teams and operations. As a high-volume business, we deliver efficiency, versatility, creativity, reliability, and ultimately peace of mind to our customers.
When collaborating closely with our customers and protecting their intellectual property, Complete Shopfitters can design and develop, procure and supply, project manage, manufacture, warehouse, deliver, and install projects ranging from one-off specialty items and special projects to large bulk runs or national rollouts. Our global perspective on procurement ensures that we can deliver the best value to our customers by leveraging both local and overseas markets and supply chains.
Our flexible workforce includes dedicated teams of specialist tradespeople, project coordinators and managers, key account staff, CAD drafting personnel, administrative and operational staff, warehousing and logistics teams, and installation crews.
Customised
Competitive
Responsive
Flexible
Our Capabilities & Supply Chains
Local
Based in Dandenong, Victoria, Complete employs over sixty skilled and dedicated professionals. Our team includes specialist tradespeople, assemblers, CAD drafting and product setup personnel, project management teams, warehousing and logistics staff, key account managers, administrative and operational staff, and contract installation teams.
Our operations span two factories and two warehouses, covering a total of 10,000 square meters of active space equipped with the latest state-of-the-art machinery. Our equipment includes:
- 3 Biesse Rover Flatbed Routers
- 1 Biesse Rover C9.85 Edge Twin Router
- 2 Holtzer Edge Banders
- 1 Selco Beam Saw
- 3 Altendorf F45 Panel Saws
- Extensive warehouse racking
- Container ramp
- Various other manufacturing and supporting equipment
Offshore
Over the past 20 years, we have built strong relationships in China, including the establishment of a dedicated team in Shanghai. This team supports our manufacturing, material selection, product supply, and quality requirements. While providing our customers with enhanced options in both quality and cost, Complete remains committed to sustainability and ethical practices.
Complete Shopfitters is a member of SEDEX, an organisation dedicated to making global supply chains more socially and environmentally sustainable. SEDEX provides data-driven insights, tools, and services to help companies continuously improve environmental, social, and governance (ESG) outcomes.
We also ensure our timber-based products are FSC Certified. The Forest Stewardship Council (FSC) is an international, non-governmental organisation dedicated to promoting responsible management of the world’s forests. Since its foundation in 1994, FSC has become the world’s most respected and widespread forest certification system.
Specialising in customised solutions, we instil flexibility into our service delivery, managing each project according to the customer’s individual requirements. From one-off specialty items to large bulk runs and national rollouts, with a national network of installation teams, warehousing and logistics management, we provide the ultimate in flexibility to deliver outstanding results for our customers.
Health and Safety
At Complete Shopfitters, we prioritise the health, safety, and welfare of everyone involved in our business and operations, embodied in our motto: “Complete Shopfitters, Complete Safety.”
We recognise that safety is crucial for the smooth running of our business and projects, and we take the safety of our stakeholders very seriously. To exceed our obligations, we employ qualified health and safety professionals who ensure our team is up-to-date with all current state and national legislation. Additionally, Complete is certified under Cm3, which has been at the forefront of delivering contractor management, prequalification, and supply chain compliance solutions.
Value-Adding Services
Our offerings extend beyond the supply and installation of fixtures and fittings to include a range of value-added services such as:
- Product development and prototyping
- Product trials and testing
- Project management
- Design development and engineering
- Material selection
- Value engineering
- Sourcing and procurement
- Packaging and shipping
- Warehousing, stock control, and logistics
Complete Shopfitters utilises an Inventory Control system (ERP & MRP) that dynamically monitors stock and demand levels for all components and finished goods. This system can provide periodic reports and incorporates agreed re-order trigger points to minimise potential supply shortages. We also support customer-owned goods. This close control over stock and production is a valuable service we offer our customers, helping to avoid stock shortages and the extended lead times and costly project delays that can result.
Customised
Competitive
Responsive
Flexible
Contact Us
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